Many travel insurance providers insist that claimants have a receipt for one or all of the possessions included in a travel insurance claim. Anyone who’s been in that situation will understand the frustration that causes because most people don’t keep receipts for smaller items or those purchased a long while before the holiday.
In response to this, in September 2008, the Financial Regulator informed insurers that it considers it unreasonable to insist on receipts for every item claimed for and that they must exercise flexibility on this kind of rule and not reject all claims based on a lack of receipt.
This is great for the consumer but it is always worth checking what the insurance provider’s exact terms are – it could save a lot of hassle in the long run.